Your Questions

Please go to our availability page and select your dates, then follow the instructions or alternatively choose your Lodge from the drop down box then scroll down to the availability calendar, choose your dates then follow the instructions.

We accept Visa, Mastercard or direct bank transfer.

Depends when you cancel in relation to your booking – if its within 24hrs of booking we will refund your deposit less an admin charge.

Any other cancellations are a percentage according to how many days it is until your holiday. However we will also change your booking to another date for you if there is availability.

This may incur an increase if you move into the following year or a busier period.

Yes we accept well behaved dogs. There is a £30 surcharge per dog.

Yes we have comprehensive  guidelines which are sent to you once your booking is received along with your booking for dog(S)

Monday & Friday

No.

Unless you are booking for Christmas or New Year week

The same way as you would any other length of stay. Just choose your start days and finish days.

HOW DO I GET INFO RE LOCATION?

Scroll to the bottom of the individual house details on the website and you will find info re walks and cycles in the area.

There is also a map on house pages which you can use to google and check to see what is of interest to you in the area.

If there is a bed space available and you advise us prior to arrival and payment is received prior to arrival.

We do not have a booking fee for booking direct through our website or by phone. However other third parties will display their own costs on their own websites.

You can book as far in advance as the calendar allows, however if it does not go as far as you require then please call or email us directly to discuss

Each guest must be over 21 if booking a single sex group, the group leader must provide all required information, each individual is required to provide their name and a contact number, and a bond of £50 per person if 8 people or a £300 total Bond is payable in order to cover for any damage, breakages or excess cleaning

All fuel is included in your price

It means the property is luxury accommodation with a hot tub, garden, fully equipped kitchen, and living and seating accommodation of a high standard.

There is a floor plan for each house on its listing page which details the facilites

There is private off road parking at all of our properties

LOCHOLLY AND STAC POLLY:

There is deer fencing around the boundary of the two houses and an entrance gate over a cattle grid.

KIRKSTONE:

Fully enclosed with rylock fencing  at standard height and a double entrance gate.

There rae no telephones in any of our properties

YES- All of our properties have wifi and the code information is available at the lodge

YES- All of our properties have a selection of quality towels

Your balance will be requested at 63 days prior to arrival unless you have booked within that time then it is required at the time of booking.

Confirmation is immediate

Directions will be issued along with instructions for entry to the house once the Bond has been taken.

Arrive no earlier than 4pm/depart no later than 10am

NO – you have paid according to the numbers of persons you booked for originally. If you would like to invite people to stay you must inform us of this prior to arrival and should there be bed space they can be added to your booking and any additional costs paid .

Should you not adhere to this any insurance will become nil and void.

If there is something wrong with the property on arrival which will compromise your stay eg no heating,  then we will do our best to have it sorted as soon as possible, however please bare in mind each house is in a rural  location.

If something should go wrong during your stay which will affect the remainder of your stay there is a contact for maintenance in the guest book.

However due to location we would expect you only to call if absolutely necessary eg no heating but not  if eg  there was a light bulb out.

We take a bond of £300 to cover any damage or breakages during your stay and also encourage you to let us know of any damage or breakages on departure in  order that we can replace / repair in time for the next guests.

YES, property should be left as it was found on arrival. We supply a range of cleaning materials and each lodge has adequate supply of refuse bins etc

Kirkstone Lodge:

Kingussie

• Shop
• Post Office
• Cafe
• Restaurant
• Take Away
• Chemist
• Doctor

Newtonmore

• Fuel

Kingussie/Insch

• Bar

Aviemore/Granton

• Vet

Inverness

• Hospital

Stac Polly and Locholly Lodge:

Achiltibuie

• Shop
• Post Office

Ullapool

• Cafe
• Restaurant
• Take Away
• Chemist
• Doctor
• Fuel

Altandhu 

• Bar
• Restaurant
• Take Away
• Chemist
• Doctor

Conon Bridge 

• Vet

Inverness

Inverness

• Hospital

Yes, to bookings@highlandlodgeescapes.co.uk